Returns & Exchanges
At nood, we want you to love your home as much as we do. If your purchase isn't a perfect fit, you can return or exchange most items within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack with Care
Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping barcodes.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing